Mama Got Junk LLC
Privacy Policy
Effective and last updated: September 28, 2026
1. Information we collect
We collect information you choose to provide through our website, quote form, chat widget, phone, email, or text message. This may include your name, email address, mobile phone number, service address or ZIP code, project details, photographs, preferred timing, and other information needed to prepare a quote or perform junk-removal services.
When you use our SMS-enabled forms, we may also collect your consent record, the date and method of consent, message content, delivery status, and opt-out or HELP requests. We may automatically receive limited technical information such as browser type, device type, IP address, referring page, and website usage data.
2. How we use information
We use personal information to respond to inquiries; prepare estimates; schedule and provide services; send requested service, account, and promotional communications; maintain consent and suppression records; improve our website and customer experience; prevent fraud or misuse; and comply with legal and carrier requirements.
3. SMS messaging and consent
SMS consent is collected only through an affirmative checkbox on this website. Consent is voluntary and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We honor opt-out requests and maintain suppression records so further messages are not sent except for a permitted confirmation of the opt-out.
4. When we disclose information
We may disclose information to service providers that help us operate our website, communications, scheduling, customer support, analytics, payment, and business systems. These providers may use information only to perform services for us or as required by law. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, acquisition, financing, or sale of business assets subject to appropriate protections.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only as necessary to provide those services. All other use-case categories exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties.
5. Data retention and security
We retain information only as long as reasonably necessary for the purposes described above, including service records, legal obligations, dispute resolution, and consent or opt-out documentation. We use reasonable safeguards, but no system can guarantee absolute security.
6. Your choices
You may opt out of SMS at any time by replying STOP. You may unsubscribe from marketing email using an unsubscribe link when provided. To request access, correction, or deletion of personal information, contact us below.
7. Children
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Changes
We may update this policy from time to time. The date above shows when the current version became effective.
9. Contact us
Mama Got Junk LLC
mamagotjunk@gmail.com
877-MAJUNKS